Working With AI

Chatting with Persona X

Chat is the connective tissue of the whole product — the same composer sits at the bottom of every project screen, and which "brain" answers you depends on where you are and who you address.

Four different chats, one composer

ChatScopeWhere
Project / Strategy chatWhole‑project Q&A — pulls from knowledge base, personas, documents, and web research at once. Good for questions that don't fit one specific tool.Market mode, "New chat"
Talk to [Persona]An in‑character conversation with one specific persona, answering from their profile and evidence.Persona overview
Deal Advisor (one deal)Grounded in that deal's stage, buyer group, enrichment, and CRM data.Deal Advisor
Deal Advisor (whole pipeline)A live pipeline summary across every open deal — stages, values, risk.Deal Advisor home

@mentions

Type @ in any chat composer to mention a specific persona or a piece of context directly in your message — for example "@Meaningful Self‑Expression Shopper, how would you evaluate our product?" — and Persona X responds using that persona's perspective and context, or pulls in the mentioned document, inline.

Citing the Knowledge Bank

In any conversation, Persona X automatically references relevant documents from Context. You can also ask explicitly — "Show me evidence from our Knowledge Bank for this claim" — and it will pull the specific supporting documents.

Saving what you learn

Under any AI response, a small action row includes a Save Knowledge control — use it the moment a chat surfaces something worth keeping (with its sources), and it becomes a permanent entry in Context → Saved Chat Insights, available to every future chat and persona in the project.

Credits Several of the chats above are billed per message (project chat, Deal Advisor chat, persona chat, pipeline chat, playbook execution). "Draft from evidence" and artifact rendering are also credited. See Settings & Billing for where to check your balance.

Threads

Chat threads are saved under Recents in the sidebar so you can pick a conversation back up later, and you can star a thread to keep it in a pinned Favorites list. Threads auto‑expire after a set window (the product shows an explicit countdown, e.g. "Chats delete after 60 days") unless you star them to preserve them.